T: +61 (0) 2 9376 1128
F: +61 (0) 2 9376 1111
M: 0416 864 224
Iona joined HBA as a Senior Associate in March 2015 with strong experience in public and product liability claims, workers’ compensation, CTP claims and fraud. She represents clients in all NSW and ACT Courts. Practising law since May 2006, Iona has worked primarily in public liability defence and CTP (motor accidents) claims on behalf of some of Australia’s largest insurers, retailers, shopping centres and supermarkets. Iona was promoted to Partner in mid 2020.
Areas of expertise
Iona’s experience managing major, complex and catastrophic claims spans 14 years, including senior roles at Vardanega Roberts Solicitors, NRMA and Sparke Helmore Lawyers. Her time as a Senior Injury Claims Consultant at NRMA saw her managing a team responsible for litigated and unlitigated claims, motor accidents tribunal matters and fraud cases. She is adept at identifying and investigating fraud claims, managing complex liability claims, and maintains strong client relationships through timely and accurate advices, and value add services.
Iona also has significant experience defending claims against Australia’s largest shopping centres, retailers, cleaners and supermarkets. Iona’s experience in this industry also includes providing advice on contracts, risk management and general insurance issues (such as dual insurance).
More broadly Iona has experience in defending public liability claims against mining companies, home owners, real estate agents and owners/operators of recreational facilities which includes providing advice on indemnity, liability and significant quantum claims involving catastrophic injuries.
Why clients like her
Iona seeks to engage with clients beyond expectations and is highly responsive to their unique needs. Her commitment and accessibility is fuelled by her genuine passion for insurance litigation, witnessed in her critical understanding of the insurance industry and its players. Iona has an in-depth understanding of issues facing clients from a commercial perspective having spent numerous periods of time on secondment with various clients. Iona is committed to achieving her clients’ goals and tailoring her approach to meet each client’s specialised needs.