HBA Legal bolsters insurance team with senior hire

Date: April 6, 2021


MEDIA RELEASE:  HBA Legal, part of Crawford & Company®, the world’s largest publicly listed independent provider of claims management and outsourcing solutions, has bolstered its capability across medical malpractice, personal injury and general insurance claims, bringing in well-known Perth litigator Natasha Burn.

Burn has over 12 years’ experience in the defendant insurance space, joining HBA as special counsel after more than nine years with HWL Ebsworth Lawyers.  She was named a leading medical negligence and malpractice lawyer in the prestigious 2020 Doyle’s Guide.

HBA Legal Managing Director, Brett Ablong, said Burn has a strong reputation with major public and private insurers, the WA state government insurer, major hospitals as well as large multinational corporations.

“As a senior member of our team Natasha is well equipped to have carriage of the day to day conduct of a large portfolio of medical malpractice, life insurance, industrial diseases and product liability claims.”

Jason Spencer, global president, Crawford Legal Services™ commented: “Natasha is our fourth significant recruit in as many months as we grow HBA’s capability and it is fantastic to have someone of Natasha’s calibre coming into the team.”

Spencer continued: “Crawford in Australia can offer a single supplier capability that spans the entire lifecycle of the claim, from initial notification of loss through to effective resolution, with legal support from HBA fully integrated into that process, as we fulfill our purpose to restore and enhance lives, businesses and communities. Clients who are using Crawford across the claim lifecycle are telling us it is game changing.”

 Burn explained why she was attracted to HBA: “This is a law firm that approaches the insurance market in a new and innovative way. The intelligent industry solutions that HBA can offer clients as part of Crawford are compelling and offered under a totally different operating and service delivery model from anywhere else I’ve worked.”

Burn noted: “The legal landscape in Australia is really starting to shift and we are seeing a move towards models that genuinely put the customer at the core, so it’s exciting to be a part of HBA and Crawford because they are at the forefront of this.”




Media contact:

Sarah Tempest, Head of Communications (Crawford Legal Services)
0402 946 603


About Crawford®


Based in Atlanta, Crawford & Company (NYSE: CRD‐A and CRD‐B) is the world’s largest publicly listed  independent provider of claims management and outsourcing solutions to carriers, brokers and corporates with an expansive global network serving clients in more than 70 countries. The Company’s two classes of stock are substantially identical, except with respect to voting rights and the Company’s ability to pay greater cash dividends on the non-voting Class A Common Stock (CRD-A) than on the voting Class B Common Stock (CRD-B), subject to certain limitations. In addition, with respect to mergers or similar transactions, holders of CRD-A must receive the same type and amount of consideration as holders of CRD-B, unless different consideration is approved by the holders of 75 percent of CRD-A, voting as a class. More information is available at www.crawco.com.


About and Crawford Legal Services™

Crawford Legal Services (CLS) is reimagining legal services, offering clients a range of integrated and unbundled legal solutions both locally and globally. Crawford’s legal expertise has grown considerably in recent years – we now have over 380 employees in Australia, Chile and the UK focused on this sector. Legal services are a significant part of Crawford’s diversification strategy, supporting its goal to be the embedded partner of choice for clients worldwide across the insurance industry supply chain. As part of Crawford, CLS is not restricted by traditional thinking and is transforming service delivery and pricing models, while utilising leading Crawford technology. With Crawford an established leader in many of the existing and targeted growth territories for legal services, we are able to leverage the same sales channels and market entry points as the wider business while uniquely connecting our legal services around the world.


www.crawco.com.au                                                                                                  www.hbalegal.com


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